Sky UK Contact Number: 0800 151 2747

Phone Sky UK on their freephone customer service contact number 0800 151 2747 to enquire about any deals on a broadband internet and TV package, to book a set-top box installation or to report that you are moving house yet would like to continue your subscription at a new address.

About Sky UK

Sky UK, formerly known as British Sky Broadcasting Limited, BSkyB and Sky, is a telecommunications company that provides a range of services. For instance, customers can receive broadband internet, fixed line and mobile telephone services under a single package. Notably, Sky UK is the country’s largest largest pay-TV broadcaster with over 11 million customers as of 2015.

Broadband Customer Services – 0800 151 2747

Call Sky UK on their freephone customer service number 0800 151 2747 if you are having any problems with your broadband internet package. For instance, if you are facing any connectivity issues, would like to book a router box installation or are unable to connect your devices to WiFi then you should get in touch on this number. You will also be able to receive technical support for Sky iD and Email services, or can contact the Switch Squad if you would like to change your current internet provider. Alternatively, if you have received an order confirmation email but are not yet connected to Sky then you can use this number to track the location of your Broadband or Fibre box before asking for support as you set-up your Sky Hub from home.

Calls are charged at a standard local rate, thus meaning that you can contact Sky UK for free only if you have inclusive minutes bundled in your mobile or landline tariff.

Sky TV – 0330 041 2526

You can also call the Sky TV customer service phone number 0330 041 2526 for technical support and general enquiries regarding a television package. For instance, you can use this number for billing support if you believe you have been overcharged for your TV subscription. Alternatively, you may want help managing your account, whether that involves changing your payment details, or adding further channels to your package. By this token, it may be advised to contact a Sky representative for information about upgrading your package deal before dialling the upgrades department contact number as follows 0344 241 1653.

Sky Talk – 0330 041 2553

You may wish to contact the Sky Talk department on the following telephone number 0330 041 2553 for enquiries about a landline tariff, or if you wish to switch to the service from another provider. Alternatively, you can discuss how to switch to Sky Talk without at active phone line, or how to move your broadband and landline package to a new home.

Complaints Helpline – 0344 241 4141

Phone Sky UK on their customer complaints contact number 0344 241 4141 if you would like to register a formal grievance following an overcharge, your service being cut off or if you are unhappy with the conduct of a member of staff. Although Sky UK will try to resolve your complaint, you may also wish to take note of the number for the cancellations department 0333 202 2135 if you decide to change providers. Additionally, you can send your complaint via post when writing to the postal address of the Sky UK customer relations office:

Customer Complaints,
Sky Subscriber Services Ltd,
PO Box 43,
Livingston,
West Lothian,
EH54 7DD,
United Kingdom.

Sky UK Phone Numbers

Sky Department UK Phone Number
Broadband 0800 151 2747
TV 03300 412 526
Sky Talk 0330 041 2553
Upgrades 0344 241 1653
Downgrades 0344 241 0266
Complaints 03442 414 141
Cancellations 0333 202 2135
Faults 0344 241 1653
Sky Mobile 0333 009 1366